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Key performance indicators for a website

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nolosoft
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Posts: 28


« on: April 20, 2009, 02:21:01 pm »

I am exploring IT governance. I read about KPI - Key Performance Indicators. Can you recommend any KPIs key performance indicators for a website?
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« on: April 20, 2009, 02:21:01 pm »

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atari
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Posts: 121


« Reply #1 on: April 23, 2009, 08:10:54 pm »

You can find many indicators in any analytic tool. Here are a few examples:


  • number of visits per some period
  • how long people stay at your web site or on a web page
  • how many pages they visit during their visit
  • how many people exit from the same page they landed on
  • how many people came from their bookmarks/forums/search engines

Cheers.
« Last Edit: April 23, 2009, 08:12:33 pm by atari » Logged
steven
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Posts: 223


« Reply #2 on: May 04, 2009, 08:08:33 pm »

Here is a list of key performance indicators for a website that you might find useful:


Visits
Absolute Unique Visitors
Pageviews
Pages/Visit
Average Pageviews
Time on Site
Bounce Rate
New Visitors
Returning Visitors
Average Time on Site
Countries/Territories
Languages
Visitor Loyalty
Visitor Recency
Length of Visit
Depth of Visit
Browsers
Operating Systems
Screen Colors
Screen Resolutions
Flash Versions
Java Support
Connection Speeds
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smartkpis
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Posts: 2


« Reply #3 on: August 05, 2010, 01:59:54 am »

Hi Nolosoft ,

Speaking of KPI in web analytics. smartKPIs.com may be a good resource for you. It contains a user friendly library of well-documented performance measures.  At the moment it lists over 4200 KPI examples, grouped in 73 functional areas, as well as 83 industries and sub-categories.

KPI examples for web analytics are available on this page smartkpis.com/kpi/functional-areas/online-presence-ecommerce/web-analytics/  They include but not limited to:

# Site search
# Page depth
% One page visits

In addition to examples of performance measures, smartKPIs.com also contains a catalogue of performance reports that illustrate the use of KPIs in practice.

Examples of such reports for online presence are available on: smartkpis.com/kpi_examples_in_practice/functional-areas/online-presence-ecommerce/

The website is updated daily with new content, so check it from time to time for additional content.

Please note that while examples of performance measures are useful to inform decisions, each performance measure needs to be selected and customized based on the objectives and priorities of each organisation.

Best regards,

Anita Liang
Research Analyst
smartKPIs.com
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nolosoft
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Posts: 28


« Reply #4 on: August 05, 2010, 09:09:16 pm »

Hey, thanks for your post. I wil take a look. I have learned so far that the organization and setting priorities seems to be the hardest part. Smiley
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hdblue
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Posts: 2


« Reply #5 on: March 03, 2011, 04:13:47 am »

Hey, thanks for your post. I wil take a look. I have learned so far that the organization and setting priorities seems to be the hardest part. Smiley

Hi,

Thanks for sharing. I have got some my ideal from this thread. I believe it's good.

If you want to do more info, you also visit at: Keyperformanceindicators.info
Rgs.
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atari
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Posts: 121


« Reply #6 on: March 04, 2011, 08:37:24 am »

Please, no spam, or your account will be banned. Tx.
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mrngorickets
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Posts: 1


« Reply #7 on: March 25, 2011, 03:47:35 am »

Hi

This topic help me a lot in developing my project. I will contribute more when I finished it.

If you want to get more materials that related to this topic, you can visit: http://keyperformanceindicators.info/

Best regards.
« Last Edit: April 01, 2011, 04:47:04 pm by mrngorickets » Logged
steven
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Posts: 223


« Reply #8 on: March 25, 2011, 11:14:09 am »

It is great! I am so glad to hear that. Yes, please, do share your experience with us.
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